6:00 AM – Rise and Shine
The day begins early at Pearce Heating & A/C, especially during the peak winter season. After a quick breakfast and checking road conditions across Redmond and Bellevue, I gather my tools and head to the office.
7:00 AM – Morning Brief
Our morning team meeting covers the day’s service calls throughout the Eastside communities. Today’s schedule includes:
– Emergency furnace repair in Union Hill-Novelty Hill
– Routine heating maintenance in Sammamish
– Electrical repair consultation in Kirkland
– Heater installation estimate in Overlake
8:30 AM – First Call
The morning’s emergency call reveals a faulty igniter in an older furnace model. Working efficiently in these situations is crucial – nobody wants to be without heat during our Washington winters.
12:00 PM – Midday Tasks
After completing two service calls, I take a brief lunch break while documenting my morning work. Being thorough with paperwork ensures smooth operations and happy customers.
2:00 PM – Afternoon Schedule
The afternoon focuses on preventive maintenance visits in Bellevue. These routine checks help prevent emergency calls and extend system lifespans.
5:00 PM – Wrapping Up
Before heading home, I ensure all service reports are complete and my van is restocked for tomorrow. Customer satisfaction is our priority, and being prepared is essential.
Key Takeaways:
– Every day brings unique challenges
– Serving our local communities requires flexibility
– Preventive maintenance is as important as repairs
– Safety and quality remain our top priorities
This job requires technical expertise, problem-solving skills, and a commitment to customer service – all core values at Pearce Heating & A/C.