Preparing for Your Home Heating Service
When you schedule your first appointment with Columbia Cooling & Refrigeration, we want you to feel completely comfortable and informed about the process. Here’s what you can expect during your initial heating system consultation or service call.
Before We Arrive
• Clear a path to your heating system
• Secure any pets in a separate room
• Make note of any specific concerns or unusual sounds
• Gather any maintenance records if available
During Our Visit
Our certified technicians will:
• Perform a comprehensive system inspection
• Diagnose any existing issues
• Check safety controls and components
• Measure system efficiency
• Explain findings in clear, understandable terms
Service Area Coverage
We proudly serve multiple communities including:
• Wenatchee
• East Wenatchee
• Monitor
• Malaga
• Cashmere
• Orondo
Post-Service Information
After the inspection, you’ll receive:
• Detailed diagnostic report
• Written estimate if repairs are needed
• Recommendations for system maintenance
• Energy efficiency suggestions
• Information about replacement options if necessary
Scheduling and Payment
• We offer flexible scheduling options
• Multiple payment methods accepted
• Upfront pricing with no hidden fees
• Emergency services available
• Maintenance plan options explained
Remember to ask questions during your appointment – our technicians are here to help you understand your heating system and make informed decisions about repairs or replacements.